We assess where AI belongs in the business, then build and deploy systems that handle real workflows – reception, quoting, client communication, post-booking administration.
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Most agencies think "AI" means a chatbot. We look broader.
We automate the workflows that
actually move the needle.
24/7 pricing & availability.
Instant multi-supplier assembly.
Automated booking-to-departure.
We start with your operations: Where is time wasted? Where are leads lost? Not every agency needs AI—some just need a better process or a new hire. If that's the case, we'll tell you.
We don't just pick vendors; we manage expectations. We know the difference between a polished sales demo and real-world production performance.
Our custom systems run on the same battle-tested stack as our own AI products—integrated directly with real booking systems and global suppliers.
Comprehensive financial protection for your customers. Fully compliant with all regulatory requirements to ensure absolute peace of mind.
Automated, real-time ATOL certificate generation. Seamlessly integrated into your booking workflow for instant delivery to your clients.
Stay fully compliant with Package Travel Regulations. Automated tracking ensures every single booking meets current legal standards.
Strict adherence to CAA client money rules. Features segregated trust accounts and automated reconciliation to protect client funds.
Define what each stage should do in natural language, connect them to your systems, and let the system handle the heavy lifting.
AI qualifies after-hours calls. Your team starts the morning with a full brief of every new inquiry.
One inquiry triggers a multi-supplier search. Assemble complex packages in seconds, not hours.
Automated balance reminders and pre-departure packs. White-glove service without manual updates.
The "heavy lifting" — amendments, schedule changes, and documentation — handled by the system.
Flash Pack has worked with Charley at TIC for several years, and his support has been invaluable throughout. From securing our very first ATOL licence — where Charley made the entire process straightforward and ensured our application was watertight — to guiding us efficiently through each annual…
Oliver Lee, Finance Director, Flash Pack
We have been working with Charley and the TIC team now for a few years and they continue to support and develop their products, MyAtol in particular is now an exciting established industry product providing us with the accuracy of reporting that we need to ensure our reporting compliance within the…
Chris Walsh, Head of Finance - UK & Ireland, InteleTravel
We have worked with Charley Cohen at TIC for the past two years to assist with obtaining and managing our ATOL licence, and the experience has been excellent throughout.…
Chander Prakash, Owner & Founder, Cruise2.com and Holiday2.com
Flash Pack has worked with Charley at TIC for several years, and his support has been invaluable throughout. From securing our very first ATOL licence — where Charley made the entire process straightforward and ensured our application was watertight — to guiding us efficiently through each annual renewal since, he has consistently delivered expert, hands-on service. As a growing travel operator, having someone with Charley's knowledge and dedication in our corner has given us real confidence navigating CAA requirements.
Oliver Lee
Finance Director, Flash Pack
We have been working with Charley and the TIC team now for a few years and they continue to support and develop their products, MyAtol in particular is now an exciting established industry product providing us with the accuracy of reporting that we need to ensure our reporting compliance within the Industry.
Chris Walsh
Head of Finance - UK & Ireland, InteleTravel
We have worked with Charley Cohen at TIC for the past two years to assist with obtaining and managing our ATOL licence, and the experience has been excellent throughout. Charley has always been professional, knowledgeable, and incredibly supportive, making what can often be a complex process feel straightforward and stress-free. His attention to detail, responsiveness, and understanding of the travel industry have given us complete confidence that our ATOL requirements are always handled properly and efficiently. I would highly recommend Charley and TIC to any travel business looking for reliable support with ATOL licensing and ongoing compliance.
Chander Prakash
Owner & Founder, Cruise2.com and Holiday2.com
Most engagements start with a 30-minute call.
No preparation required.
