Terms & Conditions

1. About These Terms

These terms and conditions govern your use of the website tic.uk (the "site"). The site is operated by Travel Industry Connect Limited ("TIC", "we", "us", "our"), a company registered in England and Wales under company number 10650847, with its registered office at 9 Cherry Tree Lane, Potters Bar, England, EN6 2QG.

By accessing or using the site, you accept these terms in full. If you do not accept them, you should not use the site.

2. Using the Site

We provide the site free of charge for your general information. We may update, change, suspend, or withdraw all or any part of the site at any time without notice. We do not guarantee that the site, or any content on it, will always be available or uninterrupted.

3. Our Content Is Not Formal Advice

The content on this site describes our services and provides general information about the UK travel industry. It is not regulatory, financial, legal, or professional advice, and you should not rely on it as such. Formal advice is provided only under a separate written engagement between you and us. Before acting on anything you read here, seek advice tailored to your circumstances.

4. Enquiries and Sign-Ups

Submitting an enquiry or waitlist request through the site does not create a client relationship or any binding contract between you and us. A contract for our services is formed only when agreed separately in writing. We aim to respond to enquiries promptly but do not guarantee a response within any fixed time. You are responsible for ensuring the information you submit is accurate. How we handle the personal data you submit is set out in our Privacy Policy.

5. Intellectual Property

1. All content on the site, including text, graphics, logos, layout, and design, is owned by us or our licensors and is protected by copyright and other intellectual property rights.
2. You may view and print pages from the site for your own personal or internal business use.
3. You must not copy, reproduce, republish, modify, distribute, or exploit any part of the site without our prior written permission.

6. Acceptable Use

You agree not to:

1. use the site for any unlawful or fraudulent purpose;
2. submit false, misleading, or abusive information through our forms, or use them to send spam or bulk messages;
3. attempt to gain unauthorised access to the site, its servers, or any connected systems, or introduce malicious code;
4. interfere with the proper working of the site or place an unreasonable load on our infrastructure.

We may restrict or withdraw your access to the site if you breach these terms.

7. Third-Party Links

The site may contain links to third-party websites, including our social media pages. These links are provided for convenience only. We do not control and are not responsible for the content, accuracy, or practices of those sites, and a link does not imply our endorsement.

8. Disclaimers

The site and its content are provided "as is" and "as available". While we take care to keep the information accurate and up to date, we make no warranties or representations, express or implied, that the content is accurate, complete, or current. Any reliance you place on the content is at your own risk.

9. Limitation of Liability

1. To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from your use of, or inability to use, the site, or from reliance on any content on it.
2. In particular, we are not liable for any loss of profits, revenue, business, goodwill, or data, or for any indirect or consequential loss.
3. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the laws of England and Wales.
4. If you are a consumer, these terms do not affect your statutory rights, which remain unaffected.

10. Changes to These Terms

We may revise these terms from time to time. The version in force is the one published on this page, with the "last updated" date shown above. By continuing to use the site after a change, you accept the revised terms.

11. Governing Law and Jurisdiction

These terms, and any dispute or claim arising out of or in connection with them or the site, are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, save that if you are a consumer resident elsewhere in the UK you may also bring proceedings in your home jurisdiction.